Search Powered ByAsk.com
on
Buyer's Guides

Buyer's Guides

Buyer's Guides

More Buyer's Guides
Buy a new car

Collecting the car

Printable Version
You've been calm and collected up to now, but hang in there for a few more minutes.

What could be worse than finding a fault with the object of your desire? Give the car a thorough check before driving off the forecourt and you can avoid this.
Check the paintwork is flawless, the bodywork perfect and the wheels ding-free. Get your fine-tooth comb out and run it through the interior. This done, you can throw off the sensible shackles and revel in your new car.

It may be dull small print, but the Sale of Goods Act is on your side. If you find a problem with your new car, most dealers will fall over themselves to sort it out.

If a serious fault occurs, you have two weeks to reject the car and either ask for a replacement or your money back. You can do this if the car is not of 'satisfactory quality'.

Put your complaint in writing to the dealer, explaining the problem in full. Be reasonable, but be firm and clear about what you want done to resolve the problem.

Still worried? Then see our 'collection day checklist'. Print out a copy and take it with you on the big day - that way you'll be sure to have everything covered.
 
 
Advertisment
Car Reviews

Car Reviews

Search road tests
Search now
Subscriptions
Subscribe to Top Gear, get a free TG Interactive Challenge DVD

Top Gear Interactive Challenge
Get the Top Gear road test verdict on your next car - only £3

Road Test Reprints
The ultimate guide to buying new and used - on sale now

Test Drive Directory
Fast-track your motoring career with the help of Top Gear

Top Gear Careers
The Top Gear word mark and logo are trade marks of the BBC and are used under licence
Subscribe