Features

Now we come to the manufacturers' positions. This table shows how each of the car makers performed overall, ranking them in order of customer satisfaction.

Most notable trend? The top of the table is filled with Japanese manufacturers and the bottom is predominantly French.

Here's the full list - from the great and the good to the automotive deadwood:

• 1
  Lexus
  93.2
• 2
  Skoda
  91.5
• 3
  Honda
  90.0
• 4
  Mazda
  88.9
• 5
  Toyota
  88.4
• 6
  Subaru
  88.3
• 7
  Mini
  88.0
• 8
  Porsche
  87.1
• 9
  Jaguar
  87.0
• 10
  BMW
  86.4
• 11
  Hyundai
  86.1
• 12
  Volvo
  85.3
• 13
  Audi
  84.9
• 14
  Saab
  84.1
• 15
  Suzuki
  83.9
• 16
  Seat
  83.6
• 17
  Lotus
  83.5
• 18
  Smart
  83.5
• 19
  Nissan
  82.6
• 20
  Chrysler
  82.2

• 21
  Volkswagen
  82.2
• 22
  Rover
  82.1
• 23
  Kia
  82.1
• 24
  Mitsubishi
  81.9
• 25
  Ford
  81.7
• 26
  MG
  80.9
• 27
  Vauxhall
  80.6
• 28
  Alfa Romeo
  79.9
• 29
  Jeep
  79.4
• 30
  Daewoo
  78.4
• 31
  Land Rover
  78.2
• 32
  Mercedes
  77.9
• 33
  Citroën
  77.8
• 34
  Renault
  76.4
• 35
  Fiat
  76.0
• 36
  Peugeot
  74.2