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Volkswagen set to introduce two-factor authentication for climate control

Following criticism of its complicated touchscreens, VW reveals new solution

Published: 27 Dec 2023

Here’s TopGear.com’s roving correspondent, Cory Spondent, with his mostly incorrect exclusives from the world of motoring

Volkswagen is set to introduce a new two-factor authentication system to control the cabin temperatures on its next generation of electric cars, sources have revealed.

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Following criticism of its current touchscreen setup - which made the process of simply turning down the heat a tortuous task - executives were said to have settled on a ‘much more robust’ system.

Leaked documents reveal the new setup will first require owners to register a unique email address and password via a virtually inoperable new keypad featuring touch-sensitive keys installed in the centre console.

“Once our customers have entered their unique registration details via the keypad, they’ll get an SMS code containing 13 characters sent to a registered device,” an insider said.

“Those codes will be composed of numbers, symbols and both lower- and upper-case letters that will require the driver to pull over and enter within a specified time frame, say 15 seconds or so, lest the entire process be started again.

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“It’s quicker than what we’ve currently got, anyway,” the insider added.

Early prototype testers reported positive feedback on the new system. “I’m stuck at a 7kW charging point,” a user said. “I’ve got all the time in the world.”

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